FAQs

Gulf Oasis Rent A Car makes it easy for you to get a rental car — from ordering and delivery to customer service and extension, our website features are powerful alone, but they're even better together.

Gulf Oasis Rent A Car offers the fastest delivery, anywhere, on-demand, 24/7 as well as free pickup from our office in the UAE.

You can order a rental car on the Gulf Oasis Rent A Car website, and get it delivered, on-demand. The website offers an easy way to compare prices and find the best deal for your needs. You can also order a car for as little as one day or for as many months as you like, so if you need a car for a short trip or if you're planning a longer vacation, the website has got you covered plus, there's no need to worry about hidden fees or add-ons; all of our rates are upfront and transparent.

There is a wide selection of cars available on the website, and we can get you whatever car you want. If not, we’ll get you an upgrade at a minimal price.

You can choose from economy cars like the Mitsubishi Attrage and Nissan Sunny to SUVs like the Nissan Patrol.

If you encounter any issues with your hired car, please feel free to reach out to us via the chat feature on the website or phone. We are dedicated to ensuring that your rental experience is as seamless as possible, and we're here to assist you every step of the way.

Gulf Oasis offers monthly car rental in Dubai at highly discounted and competitive rates. We have a large fleet of cars to choose from, so you can find the perfect one for your needs.

Plus, our website makes it easy to reserve a car for any length of time. Contact us today to learn more about our monthly car rental services.

You can absolutely extend your rental from the website. In fact, we always recommend that people do it ahead of time to avoid any possible issues.

However, please keep in mind that you have to do it at least 8 hours before the end of your rental. That way, you're not left scrambling if something comes up. For more, please check out the extension and collection policy.

Yes, you can get your rental car delivered and collected from Gulf Oasis. It's perfect for those who don't want to deal with the hassle of picking up and dropping off a rental car at a rental agency.

Yes, you can pick up your vehicle from one our locations for free.

We deliver all over the UAE.

Yes, you will need to be present when we deliver your car. We will need to confirm your identification in order to complete the delivery. Thank you for your cooperation.

It usually takes a couple of hours for your rental car to be delivered. You can track the delivery over the phone with the driver.

Yes, the vehicle must be returned at the same time as delivery/self-pickup, if not then a penalty of 1-day charge is applicable. Collection/self-return must be raised via the website or the phone at least 2 hours prior to your return time.

Gulf oasis is committed to getting your car delivered to you when you need it most! We operate 24/7 and are able to deliver the car at any time of the day or night!

The gulf oasis minimum order length for car rental is one day. This means that you must rent a car for at least one day in order to use the service. Thanks for considering gulf oasis!

Yes, our payment gateway is secure. We use the latest encryption technology to ensure that your data is safe and secure. Your card details are never stored on our servers, and we will never sell your data to third parties.

If you've placed an order and change your mind, don't worry – we do charge cancellation fees but to a minimum before the specified time. Please check our refund policy.

We accept all credit and debit cards. Upload your card details on our secure platform and we will handle the rest.

Our add-ons include additional drivers, upgraded insurance, gps, and baby seats. You can see the full list of add-ones on the website.

Yes, you can add an additional driver while ordering your car, or at any time while you are a customer. If you are a customer, please contact the team via the in-app chat to add a driver.

The rates are as follows:

•         daily: 25 AED / day

•         weekly: 105 AED / day

•         monthly: 150 AED / month

In the event of an accident, you must notify the police immediately. You should not move the vehicle until the police issue a report or advise you to do so. Failure to submit a police report will render you liable for all costs incurred as a result of the accident and will result in no insurance coverage.

If it's your mistake and you are provided with a red police report - maximum liability will be charged.

If you decide to take full insurance for an extra charge, you will not be charged any excess for a red report as long as a valid police report is provided.

Punctures, tyre damage, wheel caps, aerials, and windscreens are not covered by insurance even after getting full insurance coverage.

People drive on the right side of the road in the U.A.E..

They are almost always automatic. However, there are a few rental companies that offer manual transmission cars for those who prefer them. Just be sure to ask when making your order.

Yes, it is safe to drive in the uae. The roads are well-maintained and the drivers are generally very cautious.

There are a few things to keep in mind when driving in the uae, however. First, be aware of the high speeds that people tend to drive at, especially on highways.

Second, make sure to always carry your driver's license and car registration paperwork with you when driving; you may be asked to show them if stopped by police.

Third, watch out for camels and other animals that wander onto the road; they can cause serious accidents. Finally, drink plenty of water while driving in the summer months as it can get very hot and humid.

The traffic fines in the UAE vary depending on the severity of the offense. As a general rule, fines tend to be higher for offenses that cause danger to other road users. To see the full list, please check out our guide to traffic fines.

Renting a car and driving in the UAE can be an incredible experience, as long as you're aware of the unique conditions and rules that apply. In general, traffic is orderly, and drivers are courteous. Lane discipline is usually good, and there's rarely any congestion on the roads.

That said, there are a few things to watch out for. The first is that it's against the law to use your mobile phone while driving, so make sure you use a hands-free kit if you need to take a call. Secondly, there are special rules governing how to overtake camels on the road - make sure you familiarize yourself with these before setting out.

No, refunds are issued only after you provide proof of winning the dispute

If the dispute is not in your favor, you remain responsible for any fines or charges.

Refunds are processed within 3-7 working days, depending on your bank and the dispute evidence.

Please have a look at Gulf Oasis privacy policy here.

Please have a look at Gulf Oasis terms and conditions here.

Dubai Traffic Fines/RTA Fines are penalties imposed on drivers for violating traffic rules and regulations in Dubai, United Arab Emirates

The maximum amount of a traffic fine in Dubai is AED 50,000, which is imposed for serious violations such as reckless driving, jumping a red light, and driving under the influence of alcohol or drugs

You can check your Dubai traffic fines by visiting the official website of Dubai Police or RTA, and entering your vehicle details or driving license information. You can also check your fines through SMS or the Dubai Police app.

You can pay your Dubai traffic fines through the official website of Dubai Police or RTA, the Dubai Police app, or any of the authorized banks or payment kiosks in the UAE. You can pay using a credit or debit card, or through online banking.

Yes, you can contest a traffic fine in Dubai by submitting a request for reconsideration within 15 days of receiving the fine. You can submit your request online, by email, or by visiting the Dubai Traffic Prosecution office

. Some common mistakes to avoid when dealing with traffic fines in Dubai include ignoring the fine, paying the fine late, providing incorrect information, and not following the proper procedures for contesting a fine. 

It is essential to be aware of the rules and regulations related to traffic fines in Dubai and to take action promptly

If you pay your Dubai Traffic Fines/RTA Fines, your vehicle registration may be blocked, and you may be able to renew your driver's license once you have paid your fines.

·        Visit the Dubai Police website or download the Dubai Police App.

·        Click on the "Services" tab and select "Traffic Fines".

·        Enter your Emirates ID or Vehicle Plate Number and click "Search".

You will then see a list of any fines that you have incurred along with the amount and due date.

Yes, car rental companies in Dubai can pay traffic fines on behalf of their customers. However, this may vary from one company to another, and it's always best to check with your specific car rental company to confirm their policy on this matter. eZhire car rental offers to pay traffic fines on behalf of their customers as a value-added service.

In general, if you receive a traffic fine while driving a rental car in Dubai, the rental company will be notified, and they will contact you to inform you of the fine and any associated fees. Depending on the company's policy, they may offer to pay the fine on your behalf and charge you for the amount later, or they may ask you to pay the fine directly.

Yes, you can pay your Dubai Traffic Fines/RTA Fines in installments. Contact Dubai Police or the RTA Customer Happiness Center for more information

The duration you must pay a traffic fine in Dubai typically depends on the specific fine and the circumstances surrounding it. In general, fines should be paid within 30 days of receiving the violation notice. 

However, it's important to note that specific rules and timelines may vary based on the type of violation and any updates in local regulations.

The most common traffic fines in Abu Dhabi include speeding, using a mobile phone while driving, not wearing a seatbelt, running a red light, and illegal parking

You can check your Abu Dhabi traffic fines online through the Abu Dhabi Police website or the Ministry of Interior website. You can also check your fines by sending an SMS to 3009.

You can pay your Abu Dhabi traffic fines online through the Abu Dhabi Police website or the Ministry of Interior website. You can also pay your fines at any post office or through the traffic department.

If you believe that a traffic fine was issued to you incorrectly, you can contest it through the Abu Dhabi Police website or by visiting the traffic department in person. You will need to provide evidence to support your case.

Some common mistakes to avoid when dealing with traffic fines in Abu Dhabi include not paying your fines on time, providing incorrect information when contesting a fine, and ignoring the fine altogether. It is important to take traffic fines seriously and follow the correct procedures for paying or contesting them.

If you do not pay your Abu Dhabi traffic fines on time, you may face additional fines, your vehicle registration may be suspended, and you may even be subject to legal action.

Yes, you can pay your Abu Dhabi traffic fines in installments through the Abu Dhabi Police website. You must apply for the installment plan and meet certain criteria to be eligible.

It can take up to 48 hours for your Abu Dhabi traffic fines to be cleared after payment. If you pay your fines online, you will receive a confirmation of payment. It is important to keep this confirmation as proof of payment.

Some of the most common traffic fines in Sharjah include speeding, using a mobile phone while driving, not wearing a seatbelt, and running a red light.

You can check your Sharjah traffic fines by visiting the Sharjah Police website, downloading the Sharjah Police app, or by sending an SMS to 5566.

You can pay your Sharjah traffic fines online through the Sharjah Police website or app, through a kiosk, or can visit a police station.

Yes, you can contest a traffic fine in Sharjah by submitting an objection online or in person at a police station.

Some common mistakes to avoid include ignoring the fines, delaying payment, failing to contest a fine in time, or providing incorrect information when submitting an objection.

Gulf Oasis will pay the fine on your behalf and charge your credit card for the amount of the fine plus a service charge.

The service charge covers the cost of processing the payment and any administrative fees associated with handling the ticket. The amount of the service charge may vary depending on the location and type of violation.

No, Gulf Oasis will handle everything for you. You don't have to worry about a thing

Gulf Oasis will work with you to arrange payment. However, if payment cannot be arranged, Gulf Oasis reserves the right to take legal action to recover the funds owed.

In 2023, traffic fines in Sharjah should be paid within 30 days from the date of issuance

In 2023, traffic fines in Sharjah should be paid within 30 days from the date of issuance.

The most common traffic fines in Ajman include speeding, running a red light, using a mobile phone while driving, not wearing a seatbelt, and parking violations.

You can check your Ajman traffic fines online through the official website of Ajman Police or through the Ajman Police app. You will need to provide your license plate number or driver's license number to access your fine details.

You can pay your traffic fines in Ajman through various methods, including online through the official website or mobile app of Ajman Police, through the kiosks located in police stations or shopping malls, or through a registered traffic fine payment service provider.

If you want to contest a traffic fine in Ajman, you can submit a complaint to the Traffic and Licensing Services Department of Ajman Police within 15 days of receiving the fine. You will need to provide evidence to support your claim and attend a hearing to present your case.

Some common mistakes to avoid when dealing with traffic fines in Ajman include ignoring the fine, delaying the payment or contestation process, providing false information, and not following the correct procedures. 

It's important to take the necessary steps to resolve the fine in a timely and accurate manner to avoid any additional penalties.

Traffic fines in Ajman generally need to be paid within a grace period of 30 days from the date of issuance. This means that if you receive a traffic fine, you typically have 30 days to settle the payment without facing additional consequences.

It's important to adhere to this time limit to avoid potential fine increases, additional fees, or even legal actions. Always check the specific due date mentioned on the fine notification or consult official sources to ensure accurate and timely payment.